Privacy Policy

Welcome to 223bd. This Privacy Policy explains how 223bd ("we", "us", or "our") collects, uses, stores, and protects personal information from users ("you" or "your") who access our website at https://223bd.club and use our online casino and sports betting services. By registering an account or using the 223bd platform, you acknowledge that you have read and understood this policy and agree to its terms.

This policy applies to all players across Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you have questions or concerns about how your data is handled, please contact our support team before using our services. We are committed to maintaining the trust and confidence of every 223bd member, and this document forms part of the legal agreement between you and 223bd.

When you register and use the 223bd platform, we collect several categories of information in order to provide a safe, secure, and personalised experience. The types of personal data we collect include, but are not limited to, the following:

• Identity data: full name, date of birth, nationality, and a copy of a government-issued ID for account verification purposes.
• Contact data: email address, phone number, and residential address within Bangladesh.
• Financial data: transaction history, deposit and withdrawal records via bKash, Nagad, Rocket, Upay, and bank transfers.
• Technical data: IP address, browser type, operating system, device identifiers, and session logs.
• Usage data: gaming activity, betting history, platform preferences, and time spent on specific games or sections.

We collect this information directly from you during account registration or through automated technical means as you interact with our platform. In some cases, we may also collect data from third-party identity verification services to comply with anti-money laundering (AML) obligations.

223bd uses the personal information we collect for several lawful and clearly defined purposes. We do not use your data for any purpose that you have not been informed about. The primary reasons we process your data include:

• Account management: to create, verify, and maintain your 223bd account and ensure it remains secure at all times.
• Payment processing: to facilitate secure deposits and withdrawals through bKash, Nagad, Rocket, and partner banks including Dutch-Bangla Bank and City Bank.
• Legal compliance: to meet our obligations under applicable laws, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Service improvement: to analyse platform usage patterns, fix technical issues, and develop new features for 223bd players across Bangladesh.
• Responsible gaming support: to monitor account behaviour and intervene when indicators suggest a player may need assistance, in line with our responsible gaming commitments.

We will only retain your data for as long as is necessary for the purposes outlined in this policy, or as required by applicable regulatory or legal obligations. We do not use your personal information for unsolicited marketing communications without your explicit consent.

223bd does not sell, rent, or trade your personal information to any external parties for commercial purposes. We may share your data with trusted third parties strictly where it is necessary to operate our platform, comply with legal requirements, or protect our users. These limited circumstances include:

• Payment service providers: bKash, Nagad, Rocket, Upay, and banking partners who process your transactions. These providers are bound by their own privacy obligations and may only use your data to complete payments on your behalf.
• Identity verification and fraud prevention services: third-party providers that help us verify player identities and detect fraudulent or suspicious activity.
• Legal authorities: where required by applicable law, court order, or governmental authority, 223bd may disclose specific personal data to law enforcement or regulatory agencies.

In all cases where we share data, we ensure that appropriate contractual and technical safeguards are in place to protect your information. We never share sensitive financial data or identification documents beyond what is strictly required for the stated purpose.

223bd uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how our platform is used. A cookie is a small text file placed on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use cookies for purposes including: maintaining your login session, recognising returning users, tracking gaming and betting activity for responsible gaming monitoring, and measuring traffic patterns on the 223bd platform. You may configure your browser to block or delete cookies, but doing so may affect the functionality of certain parts of the website. By continuing to use 223bd after being informed of our cookie practices, you consent to their use.

We retain your personal data for as long as your 223bd account remains active, and for a period thereafter as required by applicable law or legitimate business needs. For most account data, this retention period is a minimum of five (5) years following account closure, in accordance with financial record-keeping obligations applicable to online gaming and betting platforms operating in Bangladesh.

Transaction records and KYC documentation are retained for a longer period as required to comply with AML regulations. When data is no longer required, we securely delete or anonymise it so that it can no longer be attributed to you. If you wish to request earlier deletion of your data, please contact our support team, and we will assess your request in line with applicable legal obligations.

As a 223bd member, you have a number of important rights in relation to the personal data we hold about you. These rights apply at any time and can be exercised by contacting our support team directly. Your rights include:

• Right of access: you may request a copy of all personal data we hold about you, including your account information, transaction history, and gaming records.
• Right of rectification: if any information we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: in certain circumstances, you may request that we delete personal data we hold about you, subject to our legal record-keeping obligations.
• Right to object: you may object to our processing of your data where it is based on legitimate interests, including profiling for responsible gaming purposes.
• Right to restrict processing: you may request that we limit how we use your data while a complaint or objection is being assessed.

To exercise any of the above rights, please write to us at [email protected] with the subject line "Data Rights Request" and include your registered account details. We will acknowledge your request within 5 business days and aim to resolve it within 30 days, as required by applicable standards for online platforms operating in Bangladesh.

223bd employs a comprehensive range of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, alteration, or destruction. These include SSL (Secure Sockets Layer) encryption for all data in transit, secure server infrastructure with access controls, regular security audits conducted by independent specialists, and robust internal policies governing who may access personal data and under what conditions.

While we take all reasonable precautions to secure your data, no digital platform can guarantee complete protection against all forms of cyber risk. We encourage all 223bd members to use strong, unique passwords, never share their login credentials with third parties, and contact our support team immediately if they suspect any unauthorised access to their account.

To process deposits and withdrawals for our Bangladesh-based players, 223bd partners with trusted local and international payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. When you make a transaction through any of these providers, your payment information is transmitted directly to their platforms and is subject to their respective privacy policies and security practices.

223bd does not store full payment credentials such as mobile wallet PINs or full card numbers on our servers. We strongly advise you to review the privacy policies of any payment provider you use when transacting on 223bd. If you have concerns about how a specific provider handles your data, please contact that provider directly.

223bd reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected by an updated "Last Updated" date at the top of this page. Where changes are material, we will make reasonable efforts to notify registered users via their account email address. Your continued use of the 223bd platform following any update constitutes your acceptance of the revised policy.

We recommend that you review this Privacy Policy periodically to stay informed of any updates. If you disagree with any changes to this policy, you should cease using the 223bd platform and contact our support team to request account closure and data deletion in accordance with your rights as described above.